Refund policy

ONLINE RETURN POLICY 
Effective as of: November 22 2025
 1. RETURNS & EXCHANGES. For items purchased online, returns and exchanges are accepted 
within 7 days of the delivery date. To initiate a return or exchange, please contact us at 
quentenpruitt4098.qp@gmail.com to obtain a return authorization. Be sure to include the item's order 
number and your reason for the return or exchange. Returns or exchanges that are shipped without 
authorization may not be accepted. Please allow up to 10 business days for your refund to be processed 
once we receive your return or exchange.
 2. RETURN SHIPPING. Return authorization for items shipped in error, or items being 
returned/exchanged because they are defective or damaged, will include a pre-paid shipping label. 
Return shipping on items that are being returned/exchanged for other reasons will be paid for by the 
customer. 
3. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Perishable items, 
Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve 
the right to refuse any return/exchange, at management's discretion, if the item being 
returned/exchanged does not meet the criteria set forth within this policy.
 4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items may be 
"open box" but must be unused, undamaged, and complete with all original packaging.
 5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus 
shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store
 credit may be issued at our discretion. 
If you have any questions about this return policy, please contact us at 
quentenpruitt4098.qp@gmail.com